Privacy Policy

By accessing our (Natural Designs Landscaping) website or using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

These Terms and Conditions govern your use of our website, services, and any related tools, platforms, and communication systems we use to operate our business. This includes our website, forms, chat widgets, booking systems, and SMS or email communications.

By accessing our website or engaging with our services, you agree to be bound by these Terms and Conditions. If you do not agree, you should discontinue use of our website and services immediately.

1. Introduction

These Terms and Conditions govern your use of our website, services, and all related tools and systems we use to operate our business. This includes our website, contact forms, chat widgets, booking systems, SMS messaging, email communications, and customer relationship management systems powered by GoHighLevel.

By accessing our website or submitting your information, you agree to these Terms. If you do not agree, you must discontinue use of our website and services.

2. Services Provided

We provide service-based offerings which may include consultations, quotes, project-based services, customer support, and related communications.

We reserve the right to modify, suspend, or discontinue any part of our services at any time without notice.

3. Communications Consent (SMS, Email, Calls)

By submitting your contact information through our website, you expressly consent to receive communications from us, including:

SMS/text messages
Phone calls (including automated or prerecorded calls where permitted by law)
Emails

These communications may be sent using automated systems, including platforms such as GoHighLevel.

SMS Terms (A2P Compliance)

By opting in, you agree that:

Message frequency may vary
Message and data rates may apply
Consent is not a condition of purchase
You may opt out at any time by replying STOP
You may request help by replying HELP

Carrier delivery is not guaranteed and may be affected by external factors.

4. User Responsibilities

You agree to provide accurate, complete, and current information when interacting with our website or services.

You are responsible for ensuring that any information you submit does not violate any laws or third-party rights.

5. Lead Forms, Chat, and Automated Systems

Our website uses digital forms, chat systems, and automated workflows to respond to inquiries and manage customer relationships. These systems may store your information and trigger automated responses or follow-ups.

By interacting with these systems, you acknowledge and agree to this processing.

6. Payments and Estimates (If Applicable)

Any pricing, quotes, or estimates provided are subject to change based on project scope and final agreement.

No work will begin until terms of service, pricing, and scope are agreed upon where applicable.

7. Prohibited Use

You agree not to:

Use the website for unlawful purposes
Submit false or misleading information
Attempt to interfere with website functionality or security
Misuse forms, chat systems, or communication tools

8. Intellectual Property

All content on this website, including text, graphics, branding, and materials, is owned by or licensed to us and may not be copied, reproduced, or distributed without written permission.

9. Third-Party Services

We may use third-party tools and platforms, including GoHighLevel, to operate our website, manage communications, and store customer data. We are not responsible for the policies or actions of third-party providers.

10. Limitation of Liability

To the fullest extent permitted by law, we are not liable for any indirect, incidental, or consequential damages arising from your use of our website or services.

All services are provided on an “as is” and “as available” basis.